Privacy Policy

Personal Data Collection Statement - Ostrea Terre

This personal data collection statement ("PICS") aims to inform you, in accordance with the General Data Protection Regulation (GDPR), about:

• the purposes for which your collected personal data will be processed if collected in connection with your use of this website ("Website") or your purchase of products via this Website ("Products");
• the persons to whom your personal data may be disclosed; and
  
• the persons to whom you can address your requests for access or correction of your data.

We may update this DPD by modifying this page. Please check this page regularly to stay informed of any changes.

1. User data

1.1 "We", "our", "us" refer to the data controller.

2. Data subjects

This DPD applies to personal data ("you" or "your"):

(a) visitors: people who visit our website;

(b) Users: people who purchase, request, or receive products;

(c) Contacts: people who contact us via the website, by email, or by other means.

3. Data we collect

3.1 We may collect, store, process, transfer, and use the following types of personal data:

(a) from visitors:

• IP address or other unique device identifiers;

(b) from users:

• username;
  
• account password;
• full name;*
• email address;*
• billing address;*
• delivery address;*
• payment information;*
  
• phone number;

(c) with contacts:

• full name;*
• email address;*
• other personal data you provide to us. (* Mandatory information)
  

3.2 If you do not provide us with the required personal data, we may not be able to grant you access to our website, deliver our products to you, or respond to your communications.

4. Purpose and Use

4.1 We may collect, store, process, transfer, and use your personal data for the following purposes:

(a) To provide our products, such as:

• Manage and process your orders;
  
• Create and update your registered account if you create an account on our website;
  
• Process and facilitate the billing and payment of your orders; (b) Monitor and analyze the use of our website and compile aggregated statistics on this usage; (c) Personalize your experience on our website to recognize your preferences and behaviors; (d) Improve our website and products based on the information and feedback you provide and our analysis of website usage and product purchases; (e) Research and development, including testing, analysis, and support for product development (including machine learning); (f) customer service to respond effectively to your service requests and support inquiries; (g) non-commercial communications related to your orders (e.g., order confirmations and delivery notifications); (h) technical and project-related requirements; (i) ensuring the security and integrity of personal data collected through our website; (j) fraud prevention; (k) legal proceedings or regulatory requirements; (l) direct marketing, but only with your consent; (m) other purposes directly related to the above.

5. Data Disclosure

5.1 We may disclose your personal data to the following persons:

(a) our employees and agents;

(b) our affiliated companies and their employees;

(c) IT service providers who manage the website and process orders;

(d) Payment service providers such as PayPal Holdings Inc.;

(e) Our product suppliers to facilitate delivery;

(f) Other service providers and subcontractors such as:

• Service management;
  
• IT and software providers;
• Data processing services;
• Cloud service providers;
• Credit rating agencies; (g) Our insurers and banks; (h) Our legal, financial, and accounting advisors; (i) Other companies or authorities if required by law.
  

6. Cookies

6.1 Our cookie policy is an integral part of this privacy policy.

6.2 Cookies are used to improve the functionality and efficiency of the website by allowing your recognition and the storage of important information.

6.3 By continuing to use our website, you accept the use of cookies.

7. Retention period

7.1 We keep your personal data as long as necessary to achieve the purposes for which it was collected.

8. Access and correction

8.1 You have the right to request a copy of your personal data and to correct any inaccurate data.

9. Direct marketing

9.1 We may use your personal data to directly offer you our products, but only with your explicit consent.

9.2 You can withdraw your consent to direct marketing at any time by sending us an email with the subject "Unsubscribe".

Company name : Ostrea Terre
Address : Willemsbos 208, 2134EJ Hoofddorp, Netherlands
Registration number at the Chamber of Commerce : 96558164
E-mail : info@ostreaterre.com
Phone number : +31645783343