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Privacy Policy

Personal Information Collection Statement - Ostrea Terre

This Personal Information Collection Statement (“PICS”) aims to inform you, in accordance with the General Data Protection Regulation (GDPR), about:

  • the purposes for which your collected personal data will be processed if they were collected as part of your use of this website (“Website”) or your purchase of products via this Website (“Products”);
  • to whom your personal data may be disclosed; and
  • to whom you may address your requests for access to or correction of your data.

We may update this PICS by amending this page. Please check this page regularly to keep informed of any changes.

1. User Data

1.1 “We”, “our”, “us” refer to the data controller.

2. Data Subjects

This PICS applies to personal data (“you” or “your”) of:

(a) Visitors: persons who visit our website;

(b) Users: persons who purchase, request, or receive products;

(c) Contacts: persons who contact us via the website, email, or other means.

3. Data We Collect

3.1 We may collect, store, process, transfer, and use the following types of personal data:

(a) From Visitors:

  • IP address or other unique device identifiers;

(b) From Users:

  • username;
  • account password;
  • full name;*
  • email address;*
  • billing address;*
  • shipping address;*
  • payment information;*
  • phone number;

(c) From Contacts:

  • full name;*
  • email address;*
  • other personal data you provide to us. (* Mandatory information)

3.2 If you do not provide us with the required personal data, we may not be able to grant you access to our website, deliver our products, or respond to your communications.

4. Purpose and Use

4.1 We may collect, store, process, transfer, and use your personal data for the following purposes:

(a) To provide our products, such as:

  • Managing and processing your orders;
  • Creating and updating your registered account, if you create an account on our website;
  • Processing and facilitating billing and payment for your orders; (b) Monitoring and analyzing the use of our website and compiling aggregated statistics on such use; (c) Personalizing your experience on our website to recognize your preferences and behaviors; (d) Improving our website and products based on the information and feedback you provide to us and our analysis of website usage and product purchases; (e) Research and development, including testing, analysis, and product development support (including machine learning); (f) Customer service to effectively respond to your service requests and support inquiries; (g) Non-commercial communications related to your orders (e.g., order confirmations and delivery notifications); (h) Technical and project-related requirements; (i) Ensuring the security and integrity of personal data collected through our website; (j) Fraud prevention; (k) Legal proceedings or regulatory requirements; (l) Direct marketing, but only with your consent; (m) Other purposes directly related to the above.

5. Data Disclosure

5.1 We may disclose your personal data to the following persons:

(a) Our employees and agents;

(b) Our affiliates and their employees;

(c) IT service providers who manage the website and process orders;

(d) Payment service providers such as PayPal Holdings Inc.;

(e) Our product suppliers to facilitate delivery;

(f) Other service providers and subcontractors such as:

  • Service management;
  • IT and software providers;
  • Data processing services;
  • Cloud service providers;
  • Credit rating agencies; (g) Our insurers and banks; (h) Our legal, financial, and accounting advisors; (i) Other companies or authorities if required by law.

6. Cookies

6.1 Our cookie policy is an integral part of this privacy policy.

6.2 Cookies are used to improve website functionality and efficiency by enabling your recognition and the storage of important information.

6.3 By continuing to use our website, you agree to the use of cookies.

7. Retention Period

7.1 We retain your personal data for as long as necessary to fulfill the purposes for which they were collected.

8. Access and Correction

8.1 You have the right to request a copy of your personal data and to correct any inaccurate data.

9. Direct Marketing

9.1 We may use your personal data to directly offer you our products, but only with your explicit consent.

9.2 You can withdraw your consent to direct marketing at any time by sending us an email with the subject "Unsubscribe".

Company Name: Ostrea Terre
Address : Willemsbos 208, 2134EJ Hoofddorp, Netherlands
Chamber of Commerce registration number : 96558164
Email : info@ostreaterre.com
Phone number : +31645783343